Live Oak Plates LLC ("Live Oak Plates," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information, including information collected in connection with our SMS/text messaging program.
We collect information you provide directly to us when you contract with us, rent a plate or vehicle, or otherwise do business with us. This includes your name, phone number, email address, vehicle and plate details, insurance and registration information, and payment details.
We do not sell, rent, or share your mobile phone number or SMS opt-in information with any third parties for marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
If you opt in to receive text messages from Live Oak Plates, we use your phone number to send operational and support messages such as plate and vehicle status updates, insurance and registration reminders, payment notifications, and responses to your inquiries.
Message frequency: Message frequency varies; you will receive approximately 2–6 messages per month.
Message and data rates may apply. Your mobile carrier's standard message and data rates apply to any messages you send or receive.
You can opt out at any time by replying STOP. For help, reply HELP or contact us using the information below.
We use the information we collect to provide and manage our plate and vehicle services, communicate with you, process payments, maintain compliance with regulatory requirements, and respond to your requests.
We may share information with service providers who help us operate our business (such as payment processors and messaging providers) only as needed to provide our services, and as required by law or regulatory authorities. We do not share your mobile phone number or SMS consent with third parties for their marketing purposes.
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.
You may opt out of text messages at any time by replying STOP. You may request access to or deletion of your information by contacting us.
Live Oak Plates LLC
Email: contact@live-oak.com